The playbook

Level up your sales strategy, management approach and tactics.

Featured posts

an ad for acme that says " engage new product signups with a personalized welcome page "
Marketing•8 mins
Playbook: Engage New Product Signups With a Personalized Welcome Page
Brendan Connaughton|Nov 10, 2024
a computer screen that says meet the team on it
Product updates•3 mins
New: We've leveled up the Qwilr editor even more!
Guy Hall|Nov 19, 2024
a computer screen shows a proposal for pivotal marketing
Product updates•2 mins
New: We're taking the Qwilr editor to the next level
Guy Hall|Sep 23, 2024
ai coaching two sales reps
Sales management•10 mins
AI for Sales Managers: Use AI to Improve Team Outcomes
Nathan Clark|Oct 31, 2023

All posts

a customer success-plan-proposal-example
Customer success•16 mins
How to Create a Customer Success Plan: Template & Tips
Brendan Connaughton|Oct 23, 2024
Team meeting
Customer success•21 mins
Building a Winning Customer Success Strategy
Marissa Taffer|Nov 28, 2023
The image represents the theme of Customer Success Enablement
Customer success•24 mins
The Ultimate Guide to Customer Success Enablement
Marissa Taffer|Nov 28, 2023
sales person handshakes their customer
Sales techniques•19 mins
Customer-Centric Selling: How To Get Started
Marissa Taffer|Nov 5, 2023
customer trust - handshake symbol
Customer success•15 mins
How To Build Customer Trust: Proven Tips For SaaS Businesses
Marissa Taffer|Oct 2, 2023
salesperson on phone to customer
Customer success•14 mins
Providing the Best B2B Customer Support - What happens after you’ve closed the deal?
Marissa Taffer|Sep 18, 2023
b2b buyer online
Customer success•16 mins
B2B Customer Experience: How to Deliver CX Excellence
Marissa Taffer|Jun 19, 2023