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Lost another deal? If you're watching opportunities slip through your fingers despite putting in more hours, more follow-ups, and more demos, you're facing a common challenge in sales. The harsh reality? The average sales team only wins 21% of their opportunities.
But here's where it gets interesting: research shows a strong positive correlation between win rates and revenue growth. In other words, companies that improve their win rates consistently see their revenue climb—without necessarily adding more deals to their pipeline.
Think about that for a moment. In a world where sales teams are pressured to fill their pipelines with more opportunities, what if the key to hitting your targets isn't about doing more but winning more of what you already have?
Whether you're struggling to hit your targets or aiming to optimize an already successful sales process, understanding and improving your win rate is the magic wand you’ve been looking for. And that's why we've created this comprehensive guide where you'll discover:
- How to accurately calculate and track your win rate
- What 'good' really looks like in your industry
- Proven strategies to improve your numbers
- Advanced techniques used by top-performing sales teams
Let's dive in!
Key takeaways
- Sales win rate is a critical metric: It reflects how effectively a sales team is qualifying leads, executing their sales process, and targeting the right opportunities.
- A "good" win rate varies: It's not a fixed number and depends on factors like industry, market position, sales model, and average deal size. Focusing on trends and improvements over time is more important than hitting an arbitrary benchmark.
- Improving win rate involves more than just the basics: Strategies like analyzing lost deals, mastering multi-stakeholder sales, focusing on deal quality, and leveraging individual selling styles can significantly impact win rates.
- Optimizing the proposal process can boost win rates: Using tools like Qwilr to create, send, and track proposals efficiently can lead to better insights and improved close rates.
What is sales win rate (and why should you care)?
By definition, sales win rate is the percentage of your total sales opportunities that result in closed-won deals. In simpler terms, it measures how many deals you actually won compared to how many you pursued.
Think of it like a baseball batting average. A player who hits 3 out of 10 times has a .300 batting average. Similarly, if your team closes 30 deals out of 100 opportunities, your win rate is 30%. It's that straightforward.
The formula for sales win rate looks like this:
Sales Win Rate = (Number of Won Opportunities ÷ Total Number of Opportunities) × 100
Win rate should be a valuable metric that your company tracks, and if you need to have a quick glance at your numbers, these two methods can help:
Using Google Sheets:
Create a simple dashboard by setting up three columns: 'Month,' 'Total Opportunities,' and 'Won Deals.' In the fourth column, label it 'Win Rate' and use the formula =C2/B2 (assuming your first data row starts in row 2).
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As you input your monthly data, the win rate will automatically be calculated. The beauty of Google Sheets is that you can share this dashboard with your team, and everyone can see real-time updates as deals close.
Using Salesforce
If you're already using Salesforce, you can create a report in just a few clicks. Start by selecting 'Opportunities' as your report type, add filters for your desired time period, and include columns for 'Stage' and 'Amount.'
Then, create a simple summary formula that divides your Closed Won opportunities by Total Opportunities. Pin this report to your dashboard, and you'll always have your win rate at your fingertips.
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Both methods give you instant visibility into your win rates without complex calculations or manual updates
Your win rate essentially tells you:
- How effectively you're qualifying leads
- Whether your sales process is working
- If your team is targeting the right opportunities
- Where you might be losing deals in your pipeline
What's a good win rate? (The answer might surprise you)
"Sellers are oblivious to win rate," says Andy Paul, host of the Win-Rate Podcast and a firm believer that it is the most important metric. "The key to improving win rate is how you improve the experience you provide to the buyer."
This insight highlights a crucial point: win rates aren't just numbers—they're a reflection of how well you're serving your potential customers, and if you're wondering what makes a "good" win rate, you're not alone.
In a recent LinkedIn poll by Leslie Venetz—keynote speaker and founder of The Sales Led GTM Strategy, over 60% of sales professionals believed a win rate above 30% was ideal.
But the reality is far more nuanced.
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"The 'right' win rate isn't a static number—it's an indicator of how well you've built and refined the system behind your sales process," explains Sharaya Sanchez, a seasoned go-to-market expert.
Based on her experience, healthy win rates typically fall between 20-30% for mid-market deals and 5-10% for enterprise sales. These numbers reflect a balanced approach to sales—one that combines precise targeting with room for strategic risk-taking.
Surprisingly, a very high win rate isn't always good news—Brian LaManna, Enterprise AE from Gong, points out, "Anything over 50% is a red flag. You have a pipeline generation problem at that point." This counter-intuitive insight suggests that extremely high win rates might indicate you're playing it too safe or not pursuing enough opportunities.
Industry benchmarks provide helpful context for evaluating your win rates. According to HubSpot's research, while the average sales win rate across industries is 21%, this number varies significantly by sector.
For instance:
SaaS companies often see win rates between 15-25%, reflecting the complexity of software sales and longer buying cycles. In contrast, professional services firms typically report higher win rates, often in the 35-45% range, due to more relationship-driven sales processes.
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But these numbers tell only part of the story. Your win rate should be evaluated within the context of your:
- Market position: Early-stage companies often see lower win rates as they build market credibility, while established players might see higher rates due to brand recognition.
- Sales model: Product-led growth companies might track win rates differently than companies with traditional sales processes. As Sharaya S. points out, "Even with great targeting, disqualifying or nurturing prospects is essential. The goal isn't closing everything but knowing when to walk away or revisit opportunities later."
- Average deal size: Enterprise deals with seven-figure price tags naturally close at lower rates than SMB deals. This doesn't indicate poor performance—it's simply the nature of complex, high-value sales.
So, how should you use these benchmarks? Rather than fixating on industry averages, focus on:
- Tracking your win rate trends over time
- Understanding why certain deals close (or don't)
- Identifying patterns in your most successful deals
- Using this data to refine your ICP and sales process
The goal isn't to hit an arbitrary benchmark but to build a sustainable, profitable sales process that works for your unique market position and business model.
4 advanced win rate strategies (that nobody tells you)
While fundamentals like defining your sales process, tracking KPIs, and involving decision-makers early are essential, there's more to improving win rates than following the standard sales playbook. Let's explore what top-performing sales teams do differently to consistently close more deals.
Turn losses into learnings
Lost deals contain valuable insights that most sales teams don't pay enough attention to. If you wait for monthly reviews rather than conducting post-mortems immediately after losing a deal, you aren't capturing crucial details that could improve your win rate. Instead of quickly moving to the next opportunity, pause and gather your team to explore:
- When did the prospect's enthusiasm start fading?
- What changed in their tone or engagement?
- Which stakeholder became less engaged?
- What specific objections did we miss addressing?
Move beyond vague loss reasons like "chose competitor" or "went dark." Document-specific objections: Was it your implementation timeline? A missing technical capability? An unknown stakeholder relationship?
These insights help identify gaps in your sales process that you can fix immediately rather than letting the same issues affect multiple deals.
You can also turn these loss reviews into training opportunities—think of a library of case studies from lost deals, complete with warning signs your team missed and strategies they could have used. Use role-playing exercises based on real lost opportunities to practice handling similar situations better. This hands-on approach helps your team develop muscle memory for identifying and addressing red flags early.
A high win rate isn't just about closing more deals—it's about closing better ones. Would you rather have 100 deals with a 15% win rate or 50 deals with a 50% win rate? When your team focuses on good-fit deals and learns from every loss, you're building a more efficient, precise sales operation that converts high-intent opportunities into long-term customers.
Master the multi-stakeholder game
Every sales rep starts by asking these fundamental questions:
- Who initiated the project and why?
- Who controls the budget?
- Who will be using the solution daily?
- Which stakeholders can say 'no' even if they can't say 'yes'?
Here's the trap: most reps assume each "who" is a single person. They hear "the CEO wants this" or "the IT Director is driving this project" and stop digging deeper. One of the biggest mistakes in sales is assuming the person you're talking to is the only person making the decision...even if you're talking to the most important person in the organization. In reality, each "who" usually represents multiple stakeholders with different priorities.
So, how do you map and engage these stakeholders strategically? SANDLER methodology can help.
By using this sales methodology, you can identify each stakeholder's unique pain points, understand how the budget flows through the organization, map the formal and informal approval chains, and enable your internal champion to sell on your behalf.
Another tip is to create dedicated discovery sessions with each stakeholder group early in the sales process, documenting their requirements and tailoring demos to address their specific concerns so that you can spot potential deal-breakers before they become roadblocks and maintain momentum across all decision-makers.
Focus on deal quality, not just quantity
Every sales leader knows the dreaded "end-of-quarter scramble"—when reps chase any deal that moves, regardless of fit. It’s exhausting, isn’t it? Here's what's really happening: you're probably chasing quantity over quality, and it's killing your sales velocity.One way to fix this is by implementing a deal quality scoring system. Rather than treating every opportunity equally, score them based on factors that predict success in your specific market.
For enterprise SaaS sales, this might look like:
- Technical fit: Do they need your advanced features?
- Cultural alignment: Are they ready for change?
- Budget authority: Is there an allocated budget and clear decision-making power?
- Timeline clarity: Is there a defined implementation schedule?
Set a minimum threshold for deals your team should pursue. Use a sales velocity calculator to understand how deal quality impacts your revenue potential. You'll likely find that focusing on fewer, higher-quality opportunities actually accelerates your sales growth—something you can track with Qwilr’s sales growth calculator.
Leverage your natural selling style to win more deals
Sales isn't just about following a process anymore—it's become a complex blend of psychology, strategy, and relationship building. Getting fixated on just the mechanics (tracking metrics, following up, running demos) is only part of the equation, but there’s something deeper that needs assessment—your natural selling style and how to leverage it.
Not sold? Think about it—how some reps excel at technical sales while others shine in relationship-building? Or how certain team members close deals through data-driven presentations while others win through storytelling?
That's because each sales professional has a unique archetype that influences their selling style. Understanding and leveraging your natural selling style will help you:
- Choose deals that match your strengths (an analytical seller might excel at technical B2B sales, while relationship-builders might thrive in consultative enterprise deals)
- Adapt your pitch style to different buyer types (match your communication style to your prospect's preferences)
- Build confidence in your unique approach (stop trying to force-fit someone else's sales style)
So where do you begin? Start by understanding your sales archetype. Qwilr’s seller archetype assessment quiz can help you identify your natural selling style and provide personalized strategies to leverage your strengths in every deal.
Optimize your proposal process to boost win rates with Qwilr
Understanding your sales win rate is just the first step. The real magic happens when you optimize every part of your sales process —including how you create, send, and track proposals.
Your proposal tells your story to every stakeholder in the buying process, even ones you haven't met yet. It's doing the selling when you're not in the room, which makes it a critical piece of your win rate strategy.
Fuse Recruitment, a staffing and recruitment company discovered this when they focused on improving their proposal process. Using Qwilr’s proposal software, they transformed their pipeline and achieved their best sales quarter by:
- Creating and sending proposals in minutes, not days
- Maintaining brand and content consistency across all proposals
- Making data-driven decisions using proposal analytics
"If I see a page hasn't been opened yet, I reach out to the rep that sent it and have them follow-up with the prospect," says Nicole Hart, Marketing Manager at Fuse Recruitment. This insight-driven approach changed how they followed up with prospects and improved their close rates.
Looking to boost your win rate? Your proposal process might be the key.
Sign up for a free trial and see how Qwilr’s automated proposal software can help. With built-in insights, a smart editor, e-signing capabilities,and integrations you can automate sales content and close deals faster. Should we say win-win?
About the author

Brendan Connaughton|Head of Growth Marketing
Brendan heads up growth marketing and demand generation at Qwilr, overseeing performance marketing, SEO, and lifecycle initiatives. Brendan has been instrumental in developing go-to-market functions for a number of high-growth startups and challenger brands.